If integrated systems are to play together seamlessly, full transparency is crucial. But what happens when something suddenly goes wrong in a complex process – for example when processing orders, customer data or transactions? Without consistent monitoring, the cause and effect often remain in the dark.
With our end-to-end process monitoring, you create clarity – across all systems.
Why process monitoring?
Companies that rely on modern IT systems today integrate numerous platforms:
ERP systems such as SAP, CRM solutions such as Salesforce or Microsoft Dynamics 365, integration solutions such as BizTalk or Azure Integration Services and EDI connections for data exchange with business partners.
This diversity brings new challenges, especially when errors occur:
- Where does an order, invoice or message get stuck?
- Which transactions fail – and why?
- How can sources of error be identified and corrected at an early stage?
without a Intelligent end-to-end monitoring companies quickly lose track About your data flows – with consequences such as delays, manual corrections and dissatisfied customers.
Do you want to optimize your processes?
Would you like to optimize your processes or find out more? Then please contact us – we will advise you personally and without obligation.
the challenge
Complex integrations require full transparency
Let’s imagine a supposedly simple process: the synchronization of customer master data between an ERP system such as SAP or Microsoft Dynamics 365 for Operations and a CRM system such as Salesforce or Microsoft Dynamics 365 for Sales.
Data is typically exchanged via middleware such as BizTalk Server or Azure Integration Services – or in hybrid scenarios via a combination of both.
If this process is interrupted, specialist users usually face a puzzle:
- Is the problem in the middleware?
- of incorrect data?
- Or was the synchronization not triggered at all?
Without Overarching transparency, a quick analysis is hardly possible. Instead, an elaborate search process begins – often under time pressure and with many participating positions.
The support first checks the middleware, then examines the end systems – and the department may have to manually report back whether the data has been transferred correctly.
It becomes particularly challenging if several target systems or external partners are integrated via EDI. The Error analysis quickly becomes complex, error-prone and time-consuming.
In our example, only two systems are involved. In reality – especially in master data distribution – there are often numerous customer systems. If the scenario is additionally extended by electronic exchange with external partners (EDI input and output), process management becomes even more complex and confusing in the event of an error.
Conclusion: Even if many systems are seamlessly integrated today, maintaining the digital process chain without professional process monitoring remains a time- and resource-intensive task with numerous media breaks. The advantages of digitization fizzle out – that doesn’t have to be the case!
The solution
DATA Passion process monitoring for full control
with the Data Passion Process Monitoring we offer a modern solution specially developed for companies with complex integration landscapes.
Our monitoring ensures maximum transparency across all connected systems – regardless of whether they are SAP, Salesforce, Dynamics CRM, Biztalk, Azure or classic EDI processes. Thanks These systems can be integrated quickly and easily with preconfigured connectors.
The Intuitive user interface creates transparency across system boundaries away – for IT and specialist areas alike.
Your advantages
How to benefit from Data Passion Process Monitoring
Proactive Notification
Intuitive User Interface
End-to-end transparency
Fast Implementation
Central process view
Seamless integration
Scalable & Flexible
Role-Based Access
Your partner
Why DATA Passion?
As a specialist for Application and Data Integration we know the challenges associated with hybrid system landscapes – and have geared our solution exactly to this.
with the Data Passion Process Monitoring not only get a strong tool, but also a Scalable Solution, which grows your requirements – From the quick introduction to the company-wide rollout.
Say goodbye to Blackboxes and manual troubleshooting.
Make your processes visible – with Data Passion by your side!
Get started
Free initial consultation
In a non-binding initial discussion, we will look at your current challenges and potential solutions together.
Honest, direct, free of charge and without obligation.
Write us a short e-mail, call us or fill out the contact form! We will be happy to take care of your request and will get back to you within the next 24 hours.
