Our customer – Helm AG
Helm AG is one of the largest family businesses and is based in Hamburg. The company is mainly active as a dealer in the areas of chemicals, crop protection, pharmacy and fertilizers. Helm AG has branches and investments in around 30 countries in Europe, North and South America, Asia and Africa.
Customer feedback
"From the first rudimentary idea to the concrete complex implementation, with DATA Passion as a counterpart on the topic of process integration, we always have an experienced, competent and efficient partner at our side. We look forward to further joint integration tasks in the future."
The challenge
Connect SAP and Salesforce
As part of the restructuring and modernization of internal IT, our customer wants to create the basis for his future growth. To this end, our customer introduces SAP S/4HANA as a central ERP system and implements the construction of a modern and agile integration architecture in order to make the automated data exchange between the current core applications and future cloud systems flexible and future-proof.
As a key step of the integration project, the centralized Business Partner master data from the newly built SAP ERP instance is to be made available automatically to several company applications, including the in-house MDM system and the Salesforce system. The distribution of the business partner master data from SAP to further or future on-prem and cloud systems should be possible inexpensively.
Particular attention is paid to the timely updating of the Business Partner master data in all systems when designing the integration strategy. For our customer and for the success of his business model, it is crucial that all systems and thus all departments work on the same database.
The transparency of the integration processes and the controllability of the technology by the customer employees are defined as an additional requirement in order to be able to act largely independently of an external integration service provider in the further course of the project and in the operation of the integration solution.
The solution
Integration of systems SAP & Salesforce
Based on the customer requirements and the existing Microsoft BizTalk Server environment, we develop a solution proposal to set up a modern, event-driven ESB integration solution. This enables the automated and fast synchronization of business partner data as well as fast and cost-effective connection of other data consumers.
The implemented integration architecture includes the following components:
- Microsoft BizTalk Server: Based on the Microsoft BizTalk Server, we implement an ESB integration solution for our customer and connect the most important systems for the exchange of master data.
- Atomic Scope: With Atomic Scope, we primarily create transparency for our customers in their integration processes.
- The product offers the technological advantage of professional end-to-end process monitoring and process management. Scenarios like Message Reprocessing beyond system boundaries, exception handling, message archive, data collection, analytics, alerting and a modern web interface are among the functionalities we value.
- BizTalk360: The BizTalk360 rounds off the architecture by largely automating the infrastructure monitoring of the built-in integration architecture.
With this integration solution, the changes to the Business Partner master data in SAP are transferred to all other systems from SAP in a timely manner, i.e. within a few seconds. Drifting apart master data, how to do this e.g. B. in the case of nightly batch transports, is no longer possible. All systems and departments work synchronously. We rely on an understandable, transparent and scalable ESB architecture. This enables our customers to operate the platform safely by their own employees without in-depth BizTalk knowledge. Should there still be unexpected challenges in the company, we will support our customers with advice and action as part of our 3rd-level support with defined SLAs.
The advantages
Implementation of an ESB architecture
With the implementation of an ESB architecture compared to a usual point-to-point solution, we create strategic operational and cost security. With the concrete implementation of our ESB solution based on Microsoft BizTalk Server, we create the following additional advantages for our customers:
- Significant time savings in master data maintenance
- Increase master data quality in all connected systems
- Faster and scalable processes in the field of logistics
- Safe and reliable connection of other legacy systems
- Fast integration or cost-effective replacement of other backend systems
- Central interface monitoring
- Optimization of operating costs through the use of Atomic Scope and BizTalk360
- Operational safety through the 3rd-level support of Data Passion GmbH
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